I love Pet Vet Express! Doc and staff are friendly, caring and knowledgeable. Pricing is a little cheaper than most!
These guys are the best, not only do they take good care of your pets but they take care of the parents as well. Love all you guys. Keep up the good work.
Inexpensive routine care, kind doctors and staff, great vaccine packages, I absolutely recommend pet vet to anyone with pets.
DO NOT LET THEM FILL YOUR MEDS THEY PRESCRIBE YOUR PET AT THE VET!! THEY ARE RIPPING YOU OFF! The vet visit itself was rather pleasant. The technicians were very sweet to my dog, calmed him, and handled him well. He received plenty of pets and treats while waiting for the vet to finish his work. Upon my first arrival, I walked into an empty clinic. Despite two ladies behind the counter, I was not at all greeted or acknowledged. I figured out on my own to begin filling out paperwork from a clip board near the counter. Once completed, I took to the desk, just to be informed they would be leaving for lunch in 10 minutes and we couldn't be seen for over an hour. I wasn't pleased with that answer, but proceeded to take my pooch to pets supplies down the street for a bath while we waited. Upon returning, we were seen rather quickly and as I previously stated, had a smooth check up. We were instructed from the vet that my dog would be starting three medications for his condition. I was never once offered a paper script or informed of the cost of any of these medications. I handed the lady my credit card to pay for the visit and proceeded to get my things together. After walking back out to the front counter, I was handed my card, paper work and medications and did my best to get my 126 lb dog and 5 year old to the car quickly so I could go over the paper work without getting drug around the waiting room. Once I got to my car and realized the OUTRAGEOUS amount I was charged for an oral steroid and antibiotic I was livid! TEN TIMES the price I would pay cash at my local pharmacy!! The other medication was a vet medication, so I have no problem eating the cost on that one. I called the vet office immediately after getting off the phone with my pharmacy, mind you, I"m IN THE PARKING LOT, LESS THAN 10 MINUTES AFTER I LEFT THEIR DOOR, and I'm told their is absolutely nothing they can do and I can't walk them back in the door. It's one thing to make a profit on something, but to literally ROB your costumers is APPALLING! I work very closely with many pet owners in the area and have told many of my patients, in the past, of the great pricing for visits at this location. Let me just say, that has absolutely stopped and I have been referring my patients else where and warning them of these medication costs. I absolutely WILL NOT be back to be robbed some more. My business will be elsewhere. Greatly disappointed.
Staff are very friendly the moment you check in. They took their time with my dog and treated him with great care.
Pet Vet Express is a US Veterinary Care based in Dyer, Illinois. Pet Vet Express is located at 728 Joliet St, Dyer, IN 46311, USA.
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