SCAM... My fiancé and I got a letter from them in the mail that was part of a giveaway that they were doing and when I scratched off the Square it said that we had won $500. I looked at the fine print and it said there was like a .001% of doing that and winning. So it seems legit, my fiancé went to go with the card, and instead they gave him a five dollar Walmart card and told him that he could trade in his 2011 car which he’s obviously not going to do for $500 value. I was told this place was sketchy, what a waste of time.
I needed work done on my car and chose Frankie's Auto Service Dept after getting quotes at various service centers. I found the service manager, Lou, to be up front and honest. The other employees at the service counter and the mechanic were all pleasant and professional and the waiting area is clean and comfortable. My car issue was fixed and is running great! Highly recommend the service department at Frankie's.
The sales department is horrible! Got a car from there and it was nothing but problems then found out it was way under, brought it back for them to even try and make good on the car. And they said WE had to make up the difference... And the service guys are super slow and almost have to be new at doing cars because we've had to have services RE- DONE on the vehicle several times especially oil change! And they do not care. All of them act like there grandma died! Never go here !!! Been telling everyone I know never go here!!!
Very friendly and patient staff. I will definitely be a return customer and tell my friends and family.
Service is great, squeezed me in on a Saturday, got me out in time for my wife's appointment. Fast, friendly and polite. But, they don't return phone calls.
Frankie S Auto Sales Service is a US Car Dealer based in Dyer, Illinois. Frankie S Auto Sales Service is located at 2013 Clark Rd, Dyer, IN 46311, USA.
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